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396 - Publikimet | Autoriteti rregullator per sherbimet e ujit

21.01.2021

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30.10.2020

Annual performance report for water service providers in Kosovo-2019

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07.05.2020

Kosovo licensed water providers’ compliance with licence conditions. The levels of service provided by licensed providers in 2019

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22.04.2020

OPEN
20.02.2020

Report Analysis Of Non-Revenue Water Situation in Kosovo

OPEN

11.12.2019

Water and Wastewater Services in the Danube Region A state of the sector 2018 update

https://sos2018.danubis.org/files/File/SoS_Report-2018.pdf

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11.12.2019

WAREG Five Year Reoprt 2014-2019

http://online.pubhtml5.com/mqzb/jfyp/

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27.09.2019

OPEN

13.09.2019

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08.07.2019

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04.07.2019

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29.05.2019

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30.04.2019

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25.03.2019

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22.02.2019

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28.01.2019

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15.01.2019

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26.12.2018

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26.11.2018

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23.11.2018

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23.10.2018

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25.09.2018

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24.09.2018

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29.08.2018

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23.07.2018

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10.07.2018

The Water Services Regulatory Authority (WSRA) signs a Cooperation Agreement with the Montenegro Energy Regulatory Agency (RAE)

Today, at the offices of the Montenegro Energy Regulatory Agency (RAE) in Podgorica, a meeting was held with representatives of the Water Regulatory Authority (WSRA), and the main purpose of this meeting was the signing of the Cooperation Agreement between the two Regulators. The meeting was opened by the RAE Board President Mr. Branislav Prelevic, who welcomed the WSRA delegation and expressed his satisfaction for the possibility of establishing cooperation between the two regulators, in the hope that both sides will benefit from this agreement. During the meeting parties discussed about the water sector in both countries in general, the role and responsibilities of both regulators, organizational structure, tariff setting, the form of licensing, inspection, performance etc.        

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28.06.2018

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28.06.2018

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25.06.2018

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22.05.2018

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24.04.2018

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28.03.2018

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08.03.2018

The Water Services Regulatory Authority (WSRA) signs a Cooperation Agreement with the Water Industry Commission of Scotland (WICS)

Today, at the offices of the Water Regulatory Authority (WSRA), a meeting was held with representatives of the Water Industry Commission (WICS), and the main purpose of this meeting was the signing of the Cooperation Agreement between the two Regulators. The meeting was opened by the WSRA Director Mr. Preteni, who welcomed the delegation and expressed his satisfaction for the possibility of establishing cooperation between the two regulators, in the hope that both sides will benefit from this agreement. During the meeting parties discussed about the water sector in both countries in general, the role and responsibilities of both regulators, organizational structure, tariff setting, the form of licensing, inspection, performance as well as the forms of reviewing customer complaints. After the signing of the Agreement, both parties visited the water treatment plant in Shkabaj, where was welcomed the Chief Executive of RWC 'Prishtina'.    

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27.02.2018

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05.02.2018

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03.01.2018

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03.01.2018

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22.12.2017

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22.12.2017

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20.12.2017

OPEN

14.12.2017

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12.12.2017

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11.12.2017

OPEN
10.12.2017

OPEN

01.08.2017

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26.12.2016

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22.12.2016

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21.12.2016

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21.12.2016

Notification of change of the name of WWRO

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20.12.2016

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19.12.2016

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18.12.2016

OPEN
16.12.2016

OPEN

26.12.2014

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26.12.2014

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22.12.2014

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22.12.2014

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22.12.2014

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22.12.2014

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20.12.2014

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19.12.2014

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18.12.2014

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26.12.2013

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26.12.2013

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26.12.2013

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22.12.2013

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22.12.2013

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22.12.2013

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22.12.2013

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22.12.2013

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22.12.2013

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22.12.2013

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21.12.2013

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21.12.2013

WATER AND WASTEWATER REGULATORY OFFICE (WWRO), PUBLISHED THE ANNUAL PERFOMANCE REPORT 2012 FOR REGIONAL WATER COMPANIES IN KOSOVO

WATER AND WASTEWATER REGULATORY OFFICE (WWRO), PUBLISHED THE ANNUAL PERFOMANCE REPORT 2012 FOR REGIONAL WATER COMPANIES IN KOSOVO Today in Pristina, in a ceremonial meeting, Water and Wastewater Regulatory (WWRO), publicly presented: The performance evaluation results of seven Regional Water Companies (RWC), and promoted the publication of the Annual Performance Report. The performance evaluation report for water and wastewater water supply companies and Bulk Water Sales in Kosovo in 2012, is the seventh in a series of reports published by WWRO. At this meeting, except representatives of RWC’s, NIPHK, Donors, etc, were present and Minister of MED, Mr. Fadil Ismaili and Chairman of the Parliamentary Committee on Agriculture, Forestry, Environment and Spatial Planning, Mr. Nait Hasani. Minister as well and Chairman of the Parliamentary Committee, with a speech, praised this event wishing that RWC’s performance in cooperation with WWRO to be continuously improved. “Performance Monitoring and public informing for the work performance of Water Service Providers in Kosovo, is a regulatory mechanism, which aims to improve the performance of companies, and at one time to provide and inform customers that are getting benefits in services for money they paid” said Mr. Preteni. Since, RWC’s ...

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21.12.2013

As from the 8th of January 2013, WWRO became a corporate member of the International Water Association (IWA) - the world's leading water network.

As from the 8th of January 2013, WWRO became a corporate member of the International Water Association (IWA) - the world's leading water network.  

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20.12.2013

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19.12.2013

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18.12.2013

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17.12.2013

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22.03.2013

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26.12.2012

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26.12.2012

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26.12.2012

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26.12.2012

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22.12.2012

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22.12.2012

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21.12.2012

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21.12.2012

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21.12.2012

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21.12.2012

On the occasion of changes of the Law on Waste no. 04 / L 060 Article 82 and 83 of the Law, WWRO is not responsible anymore for the waste sector regulation.

N O T I F I C A T I O N   On the occasion of changes of the Law on Waste no. 04 / L 060 Article 82 and 83 of the Law, WWRO is not responsible anymore for the waste sector regulation. Now, WWRO is responsible for the regulation of Public Enterprises that provide water and sewerage services, included and wastewater services in general. Nomination of the Regulatory until the amendment of the Law 03/086 will be Water and WasteWater Regulatory Office (WWRO), in accordance with the MPA.

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21.12.2012

All intersted and visitors of the portal of Water and Waste Regulatory Office are notified that from 16.07.2012, WWRO shall not deal anymore with the regulation of the waste sector in Kosovo.

  N O T I F I C A T I O N   All intersted and visitors of the portal of Water and Waste Regulatory Office are notified that from 16.07.2012, WWRO shall not deal anymore with the regulation of the waste sector in Kosovo. All competencies of WWRO in this sector are transferred to the Ministry of Environment and Spatial Planning. For more, read the Waste Law Nr.04/L-060, article 82 and 83 of the Law. All materials and documentation prepared by WWO for the waste sektor, you will find archived on portal of WWRO , respectivelly to the link archives

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20.12.2012

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20.12.2012

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20.12.2012

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20.12.2012

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26.12.2011

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26.12.2011

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26.12.2011

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26.12.2011

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26.12.2011

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21.12.2011

Water bills may need to rise to secure service improvements warns Regulator PN 7/2011 Date: 14.11.2011

WATER BILLS MAY NEED TO RISE TO SECURE SERVICE IMPROVEMENTS WARNS REGULATOR   Water bills may have to rise from January next year the Water and Waste Regulatory Office (WWRO) warned today. WWRO is currently in discussions with the seven regional water suppliers (RWCs) to finalise tariffs which will apply for the three years from 1 January 2012. The water regulator will be announcing the tariffs within the next month that will apply to water and wastewater services provided by the seven regional water companies throughout Kosovo. WWRO said that the number of complaints from customers about poor service had increased during the last year. If customers are to receive a better water and wastewater service then the tariffs will need to be set at higher levels to generate money for investment. At the same time the water companies must be prepared to increase their efficiency and carry out the investment for which customers will be paying. In July WWRO published its annual performance report which showed that in 2010 the performance of the RWCs had worsened. Water losses have increased compared to the previous year. Water supply in many regions is not continuously. The frequency of failures in water supply and the ...

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21.12.2011

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21.12.2011

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21.12.2011

OPEN

21.12.2011

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22.12.2010

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22.12.2010

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22.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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21.12.2010

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22.12.2009

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21.12.2009

Awarding Price Ceremony for the best Performance in 2009 of Water and Waste Public Companies

Awarding Price Ceremony for the best Performance in 2009 of Water and Waste Public Companies   Today in Pristina, at the occasion ceremony, the Water and Waste Regulatory Office (WWRO) presented the Performance Annual Report  for Water and Waste  Service Providers of 2009 , where  announced  the results of performance evaluation and shared the following  awards: Award  for the  best performance in 2009 in the Water and Sewerage Service Sectors belongs to the Regional  Water  Company "Pristina" JSC Pristina Award for the most improved performance for  2008-2009 in the Water and Sewerage Service Sector  belongs to the  Regional Water and Sewage Company  “BIFURKACIONI” JSC   Ferizaj The more responsible Company to Regulatory requirements in 2009 is the Water Regional Company “HIDRODRINI" JSC Peja. Award for best performance in 2009 for the companies which offer the waste collection services, belongs to the Regional Waste Company “PASTRIMI” JSC Pristina. Awards for the most improved performance in 2008-2009 , which  offer the  waste collection services belongs to the Regional Waste Company “UNITETI” J.S.C  Mitrovica   In this ceremony, in addition of ...

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21.12.2009

LICENSING OF REGIONAL WATER COMPANIES – PN 4/09 DATE: 30.10.2009

LICENSING OF REGIONAL WATER COMPANIES In a ceremony organized today in Prishtina, Water and Waste Regulatory Office (WWRO), in accordance with its legal mandate based on Law no. 03/L-086, has renewed Service Licenses for seven Regional Water Companies, which provide water supply and wastewater services, as well as for the company which provides Bulk Water Supply services. Licenses for these companies are applicable for the next 3 (three) years, commencing on 31st October 2009.   Licensed companies are: • RWC ‘Prishtina’ J.S.C, Prishtinë • RWC ‘Hidrodrini’ J.S.C., Pejë • RWC ’Radoniqi’ J.S.C., Gjakovë • RWC ‘Bifurkacioni’ J.S.C., Ferizaj • RWC ‘Hidromorava’ J.S.C., Gjilan • RWC ‘Mitrovica’ J.S.C., Mitrovicë • RWC ‘Hidroregjioni Jugor’ J.S.C., Prizren • Hydro-economic Enterprise ‘Ibër-Lepenci’ J.S.C., Prishtinë In the ceremony, besides representatives of the licensed public companies, participated also the representatives of relevant institutions of the Kosova water supply sector: • Ramadan Sejdiu, Head of the Policy and Monitoring Unit of Public Enterprises at Ministry of Finance and Economy (MFE) &...

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21.12.2009

PRESENTATION OF AWARDS REGARDING THE PERFORMANCE OF PUBLIC WATER SUPPLY COMPANIES - PN3/09 Date: 04.06.2009

PRESENTATION OF AWARDS REGARDING THE PERFORMANCE OF PUBLIC WATER SUPPLY COMPANIES At the workshop which took place today in Prishtina, organized by Water and Waste Regulatory Office (WWRO) in cooperation and with the support of Swiss Office which has funded the project regarding performance monitoring of water companies, were represented performance assessment results of 7 regional companies that provide water supply and wastewater services in Kosovo. In this meeting representatives of all relevant institutions of water service sector in Kosovo have participated such as: Ministry of Environment and Spatial Planning (MESP), National Institute of Public Health (NIPH), donors (KFW, SDC, ZNKE), Association of Water Supply Companies (SHUKOS) etc., the WWRO announced water supply companies that have demonstrated the best performance during 2008. WWRO presented two awards based on the performance assessment results for the year 2008:  Award for best performance in 2008:         Regional Water Company – “Prishtina” J.S.C , Prishtina   Award for most improved performance during the period 2007-2008:         Regional Water Company – “HIDRODRINI” J.S.C, Peja Mr. Guido Beltrani from Swiss Cooperation Office (SDC) for the wining companies awarded symbolic financial ...

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21.12.2009

SIGNING OF COOPERATION AGREEMENT BETWEEN WATER AND WASTE REGULATORY OFFICE (WWRO) AND WATER REGULATORY ENTITY (WRE) OF ALBANIA -PN2/09 Date: 15/04/2009

Signing of Cooperation Agreement between Water and Waste Regulatory Office (WWRO) and Water Regulatory Entity (WRE) of Albania Today in Prishtina a Cooperation Agreement was signed between Water and Waste Regulatory Office (WWRO) and the Water Regulatory Entity (WRE) of Albania. This Cooperation Agreement was signed by the Head of Commission of WRE Mr. Avni Dervishi and the Director of WWRO Mr. Afrim Lajçi. In this ceremony many were present among them the high representatives of the Republic of Albania: the Ambassador of the Republic of Albania in Kosovo, Mr. Islam Lauka, Minister of Environment of Albania, Mr. Lutfer Xhuveli, Advisor of the Prime Minister of Albania Ms. Enkelejda Gjinali. And from Kosovo Government and the Institutions of the Republic of Kosovo there took part: Minister of Environment of the Republic of Kosovo Mr. Mahir Jagcillar, Leader of the Unit for Policy and Monitoring of Utilities of MFE Mr. Ramadan Avdiu, Director of National Public Health Institute, Ms. Selvete Krasniqi, Board Director of ShUKOS, Mr. Skender Bublaku, etj. The signing of this Cooperation Agreement creating a formal cooperation framework has the objective to establish cooperation between WWRO and WRE in the area of economy improvement of water utilities ...

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21.12.2009

IMPROVED REVENUE COLLECTION IS ESSENTIAL FOR BETTER WATER SERVICES SAYS WATER REGULATOR PN1/07 Date 18/12/2007

IMPROVED REVENUE COLLECTION IS ESSENTIAL FOR BETTER WATER SERVICES SAYS WATER REGULATOR     If water companies are to deliver improved services to customers they must put more effort into collecting money owed by customers. But customers also have to play their part. They have to pay their water bills. Afrim Lajci, Director of the Water and Waste Regulatory Office (WWRO) speaking in Pristina today said:     “Our job is to protect customers’ interests in an industry where they have no choice about who they buy their water from. We do this by ensuring that the water companies provide customers with an acceptable service at a fair price. During last summer’s drought many customers experienced unacceptable supply interruptions. There is still a need to conserve water.     “Part of the solution lies with the companies themselves. They must make a greater effort to improve their billing and collection procedures. However, far too many customers think they don’t have to pay their bills. This cannot continue. Customers have an obligation and duty to pay bills. WWRO will support companies in cutting off customers who do not pay.   &...

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21.12.2009

WATER AND WASTE REGULATOR LAUNCHES NEW WEBSITE PN1/08 Date 25/04/2008

WATER AND WASTE REGULATOR LAUNCHES NEW WEBSITE     Customers, companies and all stakeholders can now find out everything they need to know about regulation in the water and waste sector in Kosovo on the new Water and Waste Regulatory Office (WWRO) website launched today. Afrim Lajci Director of WWRO said:     “It is important for us to communicate effectively with all our stakeholders.  Our new website will help us explain what we do and how we work to ensure that the water and waste companies improve their performance.     “Regulation is essential where services are provided by monopoly businesses and customers have no choice in their selection of supplier.  Our role is to protect the interests of customers and to help the companies improve their standards”.     The new website: www.wwro-ks.org contains details of legislation and rules in the water and waste sector, gives information about how WWRO compares performance in the industry, sets out how tariffs are set by the regulator and provides details for customers on how to complain if they are dissatisfied with the performance of their supplier. Mr Lajci added:  &...

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21.12.2009

AWARD CEREMONY FOR WATER AND WASTE PUBLIC COMPANIES’ PERFORMANCE PN2/08 Date 08/09/2008

AWARD CEREMONY FOR WATER AND WASTE PUBLIC COMPANIES’ PERFORMANCE “In order to promote the highest values and standards of performance as well to increase efficiency of activities of water and waste public companies which purpose is quality service enhancement provided to Kosovo population by water and waste public companies, Water and Waste Regulatory Office (WWRO) as an independent regulatory authority of public companies providing water and waste services in Kosovo, this year, for the first time, also in cooperation with other relevant institutions (MESP, NIHP, donators) distributes awards for the best performance demonstrated by water and waste public companies in Kosovo during 2007”, said WWRO Director, Afrim Lajçi, in the occasion of award ceremony. Based on performance indicators monitored and assessed according to its mandate regarding performance 2007, WWRO has given following awards: • In water and wastewater sector: o Award for the best overall performance in 2007: Regional Water Company – HIDROSISTEMI RADONIQI JSC, Gjakovë o Award for best achieved progress during the period 2006-: Regional Water Company – HIDROREGJIONI JUGOR JSC, Prizren o Award for a company which demonstrated the highest responsibility in cooperation with institutions and stakeholders: Regional Water Company – PRISHTINA JSC Prishtin&...

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22.12.2008

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22.12.2008

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22.12.2008

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22.12.2007

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22.12.2007

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22.12.2007

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22.12.2007

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22.12.2007

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22.12.2007

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22.12.2006

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